Hotel Policies

Reservations

By making a reservation, you declare full knowledge and unconditional acceptance of the accommodation, booking, payment and cancellation policies of the Cronulla Hotel. The terms and conditions described below apply to all bookings made by email, telephone booking and online.

All rates are in Euro and include breakfast.

Advanced Payments

When a reservation is made, we give you the flexibility of a free cancellation up to 48 hours.

Deposits are non-transferable to other bookings.

Force Majeure

The hotel does not bear any liability if it cannot fulfill its obligations to the visitor, in whole or in part, due to force majeure (indicative examples: strikes, floods, disasters, wars).

Limitations of Liability

Each visitor is responsible, throughout his/her stay at the hotel, for safekeeping his/her personal belongings (valuable items, money, etc.). In case of lost items, the management and hotel staff are not held responsible. It is recommended to use the in-room safety deposit boxes.

Arrivals & Departures

Upon arrival, identity cards or passports will be requested at check-in.

Check-in is from 14:00 and check-out is at 11:00.

Please note that use of the facilities will still be available after check-out.

An earlier or later check-in/check-out may be possible subject to availability and at the hotel's discretion. Extra charges may apply.

Customer Behaviour

Guests are kindly requested to respect the hours of communal peace, to behave respectfully and to respect other hotel occupants and staff. All tenants must comply with the hotel's rules and regulations. The hotel reserves the right to refuse access or evict any person whose conduct is considered to be unlawful, abusive or reprehensible. In this case the hotel is not obliged to pay any compensation.

Damages

In the event of damage to the room or to any property of the hotel due to deceit or negligence, the hotel reserves the right to require immediate payment of the full amount of damage suffered by the customer.